SHIPPING

 SHIPPING SERVICES - AUSTRALIA

FREE AU shipping for orders over $150AUD

SERVICES

ESTIMATED DELIVERY

COST

Standard Shipping

3-5 Business Days 

$10

Express Shipping (Metro Areas)

1-3 Business Days

$15

 

SHIPPING SERVICES – INTERNATIONAL

FREE standard shipping for orders over $200AUD

SERVICES

ESTIMATED DELIVERY

COST

NZ Standard Shipping

5-7 Business Days

$17

NZ Express Shipping 3-5 Business Days $25

USA Standard Shipping

5-10 Business Days

$17

USA Express Shipping 3-5 Business Days $35
Rest of World Standard Shipping 5-10 Business days $17

Rest of World Express Shipping

3-5 Business Days

$40

 

PROCESSING TIME
Orders are processed on the same day and dispatched the following day. Please allow 1 - 3 business days for orders to be dispatched in peak periods. 

Orders will be delivered between 8am – 6pm Monday to Friday. Please ensure that someone is available at your delivery address as a signature will be requested upon delivery. If an authorised person is not able to sign for your delivery the driver will leave a card and the delivery will be returned to the nearest collection centre for you to collect.

Please note that once your order is on its way, we are unable to change the shipping address.

 

POSSIBLE DELAYS
We do our best to ensure the timely delivery of all orders, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, your order can arrive outside of the estimated timeframe. 

 

TRACKING YOUR ORDER
You can track your order via email notification. If you do not receive your tracking details, please contact our team directly.

 

DUTIES & TAXES
All international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities.

Duties and taxes are the responsibility of the customer and we recommend you please check your local customs website for estimated costs.

LITHE reserves the right to deduct any return costs incurred from the total return amount for orders that are refused at customs should duties and taxes be unpaid. 

 

GIFT WRAPPING & MESSAGE
All LITHE packages are packaged in our sealed LITHE jewellery bags, no gift wrapping can be done for orders.

If you wish to include a personal note, please leave a note specifying your message while placing your order.